Instructional Design

Storytellers: Improving Training Using your eLearning Script

Everyone has had the misfortune of sitting through a bland training session. And even if the subject matter isn’t exactly riveting, the voice-over script doesn’t help matters when it’s boring, tired and drab. If you want to get learners excited about a topic, it’s time to test out your storytelling skills. The right script can take any topic and make it relatable, interesting and – dare we say it? – fun.

The Plot Line Thickens

The plot line should be the actual “meat” of your script: The important stuff that needs to be said. To get help sketching out the plot for your story, turn to your SME. A subject matter expert can help you drill down to your must-have points while adding in some “nice to have” tidbits. After speaking to your SME, you should have a general idea of the shape of your script so you can start writing your story.

Make a Personal Narrative

The more personal your script’s narrative, the more your learner relates to what’s being said. Think about a training session on customer service: You could talk about when to use a certain technique, or you could create a scenario your learner really understands. “Picture yourself talking to a customer,” or “Have you ever felt this way?” immediately link your learner to the material, which creates a personal experience and a more effective script.


Take it easy: There’s no need to rush through your story. In fact, there’s a good chance that you’re trying to cram too much into your script. An effective narrative involves proper pacing, breaking information into smaller chunks that are easier to understand and process. Cut out the corporate speak, loosen up your tone and then work to ensure that your pacing gives your learners plenty of time to digest new information and you’ll have a story worth telling.