Our work

Our case studies offer a peek inside our process and show the results of projects with some of the most recognizable organizations in the world.

Godiva Curriculum Design

Godiva came to ELM with a specific problem: How to provide a consistent experience for learners while maintaining a sophisticated edge?

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Project Highlights

Knew there had to be a better way to transfer institutional knowledge to new hires
Blended Learning Approach +
Custom Character Illustrations = Award-Winning Combo

Changing Hearts & Minds With Food Law

The legal department of a multinational confectionary and food products manufacturer was ready and willing to offer guidance through the production process, but found that it wasn’t being effectively utilized by employees. While they had plenty of helpful content, ELM knew that instilling confidence in the department was priority #1. Our designers helped change the way employees saw legal while highlighting what the department had to offer.

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Project Highlights

Uncovered the issue wasn’t knowledge-based; it was about relationships
Shifted gears to a more “what’s in it for me?” (WIIFM) approach
Utilized Rise and Storyline to enable the more complex aspects to be broken out separately from the regular flow of content
Empowered employees to connect with the legal department earlier in the process, reducing project delays and derailments

MillerCoors Onboarding Revamp

MillerCoors is the authority on beer but struggled when it came to being the authority on effective onboarding. ELM designed an eLearning course that helped new employees understand each department and their unique responsibilities so new recruits saw themselves as a vital cog in the MillerCoors machine.

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Project Highlights

Developed a modern, on-brand design supported with an engaging, funny, and relevant narrative
Used a microlearning approach to make it easier to take the course during the work day
Resulted in a huge increase in new hire participation

COVID Safety & Wellness Training

In March 2020, we couldn’t have predicted the way that COVID-19 would permanently change the face of the American workplace. With ever-changing guidelines and recommendations, our client, a large social media company, needed a way to disseminate new information to employees as they worked from home and (eventually) made their return to the workplace.

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Project Highlights

Rapid development model allowed this course to be finished in under a month
Constantly evolving health/safety guidance could be updated in the course in real-time
Course was rolled out to all 58k+ employees

OMG Diversity & Inclusion Training

OMG rolled out a major Diversity & Inclusion initiative and needed learning that could drive behavioral change within the organization. The learning had to be fun to ensure employees would participate and engage with the material.

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Project Highlights

Custom content to OMG culture & vision
Targeted to millennial audience
Fun, engaging, relevant narrative
Robot characters to
steer focus away from bias

Unconscious Bias Training Program

A global company knows that personalities, backgrounds, and culture are what makes an organization truly great. At the same time, our client, a large employment website, also knew that managers might need a refresher on confronting their unconscious biases to more effectively and empathetically lead their teams. Our project with Indeed focused on illustrations and scenarios that gave managers a more holistic idea of what leadership looks like in 2021.

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Project Highlights

Utilized scenarios to create something relatable and impactful
Animated characters were utilized to better reflect the diversity of the client’s workforce
Supplemental job aids were also created for long-term reference and use

Gamified Onboarding Experience

How do you make a new work environment feel like home on day one? A large pet retailer wanted to increase confidence in new associates so they felt comfortable in their stores. Our eLearning design made first-day training a more interactive process with plenty of in-the-moment feedback to better prepare employees to make recommendations and guide customers through the store.

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Project Highlights

The client wanted new hires to feel confident from day one
Storytelling proved to be a vital ingredient in making an emotional connection
A points-based system of gameplay was critical in fostering engagement w/ the material

Sony Music ILT Conversion

Sony was spending a lot of their training budget on logistics. From taking time off work to paying for travel, it was clear that their typical live instructor-led training wasn’t the most efficient use of funds. ELM helped Sony convert their robust training program into a video-based approach without losing out on the emotional connection and social interaction of more traditional methods.

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Project Highlights

Rolled out to 1000+ employees
Change in company culture

More cool things we’ve done

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Who we work with

Their entire process is centered around understanding the customer’s needs and building the perfect learning experience for the target audience. I am blown away by our final product and can’t wait to share it with the national pediatric community.

Staff Physician

UCSF Children’s Hospital, Oakland

We came to ELM to help us create eLearning modules for our custom LMS. They were highly responsive and quick to deliver a quality product, on time and on budget. Their development process and customer service exceeded mine as well as our firm’s expectations.

Global Learning and Development Leader

10,000+ person Biotechnology Company

We are still very much riding the wave of excitement as we continue to be blown away with the level of expertise and complexity in design that we’re seeing with these modules…Thank you and team for doing such a phenomenal job of bringing such a heavy, messy, and COMPLICATED topic to life.

Learning and Development Leader

12,000+ person Retail Company

Let’s talk

Have a question? Want to talk about your project? We’re ready when you are.

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