Corporate Training solution

Soft skills training that fosters empathy

While technical or ‘hard’ skills are extremely important for any role, top organizations also emphasize ‘soft’ skills that help overall team success. ELM’s comprehensive soft skills training program goes beyond the basics, building the interpersonal skills that drive meaningful interactions, collaboration, and leadership. Our tailored approach enhances your team’s communication, empathy, and adaptability, creating a thriving work environment where soft skills development becomes integral to your organization’s success.

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Why Choose Our Soft Skills Training?

ELM stands out among soft skills training providers for our practical focus, customization, and interactive approach that delivers measurable results:

Practical, Real-World Focus: Our corporate soft skills training tackles real, everyday challenges, enabling your team to apply skills immediately for better workplace dynamics. We focus on scenarios employees face daily, ensuring immediate relevance and application.
Customizable and Scalable: Our soft skills training program is tailored to meet the needs of any team, department, or role, from entry-level to senior management. We adapt our approach to your organization’s unique culture and objectives.
Expert Trainers and Interactive Design: Led by skilled trainers, our hands-on activities ensure maximum engagement, retention, and practical understanding. Our interactive methods maximize learning outcomes through experiential practice.

Our Approach to Soft Skills Training

A Continuous Development Approach Soft skills development is an ongoing journey, not a one-time event. Our approach integrates these skills into daily practices, ensuring continuous improvement and making soft skills a cornerstone of your talent strategy.

Engaging and Effective Delivery Our human-centered approach blends in-person sessions with ongoing support resources, aligning training with your organization’s specific goals—whether communication, teamwork, leadership, or adaptability. We make personal growth accessible to every employee through varied learning modalities.

Measuring Soft Skills ROI Though soft skills may seem intangible, their impact is undeniable. With 75% of career success tied to people skills, we focus on creating a growth-oriented environment that fuels adaptability and success—making this a high-impact investment in your team’s future.

Who Should Enroll?

Our soft skills training program is ideal for:

HR professionals seeking to enhance their organization’s interpersonal capabilities
Learning & Development teams committed to comprehensive employee development
Managers looking to improve team dynamics and communication
Business executives focused on improving workplace culture and team performance

Whether you’re looking to build a more empathetic team, foster leadership capabilities, or improve communication across departments, ELM’s corporate soft skills training offers lasting value for organizations of all sizes.

Core Soft Skills Covered in Our Training

Our comprehensive soft skills training program builds a stronger team by focusing on essential interpersonal competencies:

Communication and Active Listening: Develop clear verbal and nonverbal communication skills, understand nonverbal cues, and practice active listening techniques for deeper connections and more effective workplace interactions.
Emotional Intelligence and Empathy: Equip employees to manage emotions effectively, fostering empathy and stronger relationships. Learn strategies for understanding emotions in oneself and others to create a more harmonious work environment.
Conflict Resolution and Problem-Solving: Provide tools for proactive conflict management and constructive resolution. Train employees on identifying conflicts early and resolving them effectively before they escalate.
Time Management and Adaptability: Focus on prioritizing tasks effectively and adapting to changing environments in today’s dynamic workplace. Build resilience and flexibility in the face of organizational change.
Leadership and Team Collaboration: Cultivate leadership skills and teamwork techniques for a more cohesive, effective team. Develop techniques for building collaborative teams that achieve shared goals.

Some cool things we’ve done

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FAQs

Hard skills are technical skills that are typically job-specific, such as:
- Computer programming
- Writing
- Machinery operation
- Experience with particular software applications
- Experience with specific processes, procedures, methods, or techniques
We commonly refer to soft skills as “interpersonal skills,” “people skills,” or “social skills.” That’s because they have to do with the way we relate with colleagues and leaders at work. They’re behavioral and experience-based. They’re also relevant across job functions and roles.
- Communication
- Leadership
- Problem-solving
- Critical thinking
- Time management
- Teamwork
If you take two employees equally skilled in technical terms, expertise in soft skills can be the difference in the relative success and effectiveness of those two individuals.

It’s hard to nail soft skills, yet they might determine your employees’ overall success. So, it’s important that you give them adequate training to achieve their full potential.

The ability to change and learn sets people apart from machines in this era of work automation.
- Managing situations of conflict between employees and the company’s external environment
- Managing teams, departments, or entire organizations
- Progressing in a career
- They’re highly complex to absorb, put into practice, and master, which means using them effectively when needed.
- They’re not simple.
- They’re not easily manageable.
- Online learning. eLearning and mobile learning are examples of online learning that you can provide your employees to learn soft skills. For instance, branching scenarios are great for training communication skills.
- Virtual instructor-led training. For instance, a live workshop allows training employees in a specific soft skill such as negotiation with customers. The instructor might use role-playing as a teaching and practicing technique.
- Social learning. You can use this informal way of learning at the workplace to teach collaboration. By using social apps, for instance, you can train your employees to collaborate on example small-scale projects.
- Coaching or mentoring at the workplace. Particularly adequate to leadership and communication training, this delivery method is highly customizable to the employee.
We tend to think that they’re part of our personality and we’re either natural at them or not. Soft skills are teachable! And learnable! Training can develop soft skills in employees. It is possible to become better communicators, problem solvers, or critical thinkers, even if it doesn’t come naturally.

We can help you design the most effective training. Then, your employees should practice and commit to becoming better at the soft skills you teach them.

Case studies

Check out how we’ve taken inspired ideas and transformed them into workable realities for our clients.

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Sony Music ILT Conversion

Sony was spending a lot of their training budget on logistics. From taking time off work to paying for travel, it was clear that their typical live instructor-led training wasn’t the most efficient use of funds. ELM helped Sony convert their robust training program into a video-based approach without losing out on the emotional connection and social interaction of more traditional methods.

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